Family businesses thrive when collaborative learning and stakeholder engagement remain high. In this environment, resilience increases enabling all levels of the organization to assess threats and respond effectively to crises. Effective decision-making (growing assets, good outcomes) also develops in this setting, facilitating the development of a new generation of leaders ready for the demands of an ever changing business environment.
Flourishing businesses, of course are challenged by changes in the external marketplace and competitive challenges. But they are also thwarted by the persistent presence of conflict narratives that polarize, thwart, and sap energy while limiting learning.
This webinar addressed the role of destructive narratives – or stories – within organizations that stifle progress and provide the seeds for conflict. These may come in the form of beliefs about the marketplace as well as others within the organization – their abilities, role, motives, etc. Participants will complete the webinar with the tools to diagnosis the state of health of their company’s narrative environment and help them promote a healthy narrative ecology.
Date Published: Wednesday, April 12, 2017
Dr. Sara Cobb, PhD, Professor, School for Conflict Analysis and Resolution – George Mason University
Dr. Sarah Federman, PhD, Professor – University of Baltimore