The Future of IT: Strategies to Advance the IT Function in a Cloud and AI-enabled Era

While IT functions are playing a central role in today’s digital transformation, their future is uncertain with public cloud, everything-as-a-service (XaaS), AI, and other advancements making new demands of IT leaders and their teams. Looking at the challenges and impact of six trends on IT’s mission and value proposition in an AI-enabled world, it’s clear that a leap forward with digital transformation is required if IT wants to be a driving force behind the successful integration and application of technology to build innovative, resilient, sustainable, data-driven organizations.