FOX Family Office Design Workshop - November 19-20, 2019

The Family Office Design Workshop will cover basic principles of a well-run family office and provide tools and techniques to professionalize the office. Come and learn the basics or get a refresher on how to improve operations and take your office or the one you are planning to the next level. With nearly 30 years of collective intelligence, FOX will share best practices regarding what steps to take, when to take them, and how to avoid costly mistakes and setbacks.


  • Understand the critical dimensions of a family office
  • Review the range of services that can be provided by a family office
  • Explore the talent and team structure needed to run an office
  • Gain insights into operational challenges and technology solutions
  • Learn about the cost and complexity of the office and total wealth management
  • Identify methods for oversight of the family office and measuring performance of the office


Ideal for new family office executives, family members considering starting a family office, or individuals looking to improve operations of an existing office.

Online registration is now closed.  If you would like to register for this event, please email


  • About
  • Agenda
  • Speakers
  • Venue and Accommodations


The workshop includes FOX proprietary concepts, practical solutions, and incorporates new data from our 2019 family office benchmarking survey. The program will be interactive, including presentations, case studies, discussion, and networking with your peers to share experiences. The workshop will also feature a FOX member sharing their own journey in managing a family office through transition.

Day 1

Tuesday, November 19

Day 2

Wednesday, November 20

8:00 am – 9:00 am



8:00 am – 9:00 am



9:00 am – 12:45 pm

Overview and Services


9:00 am – 12:00 pm

Cost and Governance


12:45 pm – 1:45 pm



12:00 pm – 1:00 pm



1:45 pm – 5:15 pm

Services, Talent, and Technology


1:00 pm – 3:00 pm

Measures of Success and Best Practices



5:15 pm

Meeting Adjourns



3:00 pm

Meeting Adjourns



6:30 pm – 9:00 pm

Cocktails and Dinner




Please note that a discount may be available to additional paid attendees from your firm.  Contact Family Office Exchange via phone at 312.327.1221 or email to receive the additional paid attendee coupon code. Registrations are subject to approval by FOX.

REFUND POLICY: For event registrations, refunds of payments will be offered if the cancellation is made in writing to Family Office Exchange at five (5) or more business days prior to the start of the event. For more information regarding administrative policies please contact FOX office at: 312.327.1200.

Field of Study: Finance - Up to 13 CPE credits can be earned by attending this event. CPE credits are accepted at the option of state certifying boards. Requirements, compliance procedures and acceptance may vary by state.

Learning Objectives: Upon completion of this program, participants will gain an understanding of the steps required, and mistakes to avoid, when developing an effective family office and family enterprise strategy. Additional program objectives include: insights regarding oversight of the family office, services scope and delivery, costs of the family office, talent and team structure, technology and data security, performance metrics and best practices, and family office planning steps.

Program Level: Overview | No prerequisites are required for any of the sessions. | Delivery Method: Group Live Program

Family Office Exchange is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:


Day 1 - Tuesday, November 19, 2019


Module 1


Overview of the Family Office and Structures

Defines and introduces building blocks and sophisticated concepts behind family offices including reasons to form and maintain an office, various types, evolution, functions and purpose, and other attributes of offices.  The office’s central role as risk manager and other roles are introduced. 

Module 2

Scope of Integrated Services and Method of Service Delivery

Sets forth the universe of services provided by family offices and how they are delivered in a customized and integrated manner to meet the technical requirements of managing a family’s wealth and enhance family meetings, educate the next generation, among other benefits.

Module 3

Talent and Team Structure

Introduces the notion that the integrity of the family office staff has the greatest impact on the office’s success. This session examines the roles and responsibilities of staff members, organizational structures, mapping of key skills to services, coordination and oversight of third-party advisors, and compensation. 

Module 4

Technology and Data Security

The family office is the primary source of consolidated financial information. This session addresses the integration challenge inherent in consolidating data from multiple sources.

Day 2 - Wednesday, November 20, 2019
Module 5

Costs of the Family Office and Total Wealth Management

Family offices have a wide range of costs and the important relationship between cost, breadth of service, and complexity will be explored.  Total cost of wealth management will also be examined.

Module 6

Family Office Governance

Provides an understanding of family office board structures and functions as well as decision-making processes in family offices, with reference to mission, leadership, and succession. Benefits of governance and appropriate degrees of formality are addressed.

Module 7

Measures of Success in the Family Office and Best Practices 

With an exploration of best practices, this interactive session is designed to clarify your next steps in the family office design process and explore ways to help you measure success.


FOX Presenters

Charles B. Grace, III
Managing Director, Family Office Exchange (FOX)

Charlie works on Advisory Services projects for families and family offices as well as advisor clients. Assignments have included projects focused on strategic planning, family office and family enterprise design, family governance, selection of investment or wealth advisors, best practices, and benchmarking, among others. On the membership side of the FOX business, Charlie works on select relationships and develops and delivers content using deep subject matter expertise.

Charlie has been active for 20 years in the family office community advising ultra-wealthy families and serving as a resource to multigenerational families and family offices. Prior to joining FOX, he spent almost 10 years at the multi-family office Ashbridge Investment Management LLC and the single-family office Ashbridge, LLC.

Charlie is on the Executive Committee, Investment Committee and serves as Treasurer of the nonprofit Tuttle Fund, Inc. in New York City. He graduated from the Washington College of Law with a J.D. Charlie received a B.A. and M.A. in history from Bates College and American University, respectively.


Glen W. Johnson
Chief Operating Officer, Family Office Exchange (FOX)

Glen is responsible for all aspects of the member experience, ensuring that each family member, family office executive, and trusted advisor has an unsurpassed experience partnering with FOX by providing unique industry knowledge and insights coupled with a safe and confidential environment where members can share best practices. In addition, Glen oversees the operations of FOX and is charged with establishing and executing systems to execute FOX’s strategic plan, promoting its vision and service-centric culture, and enabling the FOX team to work together to exceed our member’s expectations.

Glen has over 30 years of experience working with business owners and executives, first as an attorney and then as a wealth advisor, eventually founding Mirador Family Wealth Advisors – the multi-family office for Fifth Third Bank. He has worked with business owners and executives across all stages of their business life cycle including business succession. Glen writes and speaks nationally focusing on family and business governance and the unique challenges faced during the sale and transition of closely held businesses.

Glen earned a Bachelor of Science degree in Education from the University of Michigan in Ann Arbor, MI and a Juris Doctorate degree from Wayne State University Law School in Detroit, MI.


Chris Martinez
Managing Director, Oakbrook Solutions

Chris Martinez is Managing Director of the Family Office practice at Oakbrook Solutions, an award-winning family office management consultancy. With over 20 years of operations and technology expertise within the industry, Chris has been a trusted adviser to family offices ranging from startup SFOs, to Forbes 400 families, to multi-billion dollar, multi-generational MFOs. Prior to consulting, Chris held C-level roles with The PrivateBank (PVTB), Wilmington Trust (MTB), Bingham Legg Advisers (LM), and a hedge fund, leading business growth and transformational change initiatives.

Chris is a frequent speaker at family office meetings and conferences and contributor to industry publications, thought leadership reports, and white papers. He is also a judge of the Family Wealth Report Awards and Private Asset Management Awards.


Convene Conference Center
311 West Monroe Street, Chicago. IL 60606

Convene offers discounted hotel rooms through the Kimpton Gray, located at 122 W. Monroe Street, a short 5 minute walk away.

To take advantage of these discounted rates, please click here.

Attire for this event is business casual.