According to the 2018 Edelman Trust Barometer, people’s trust in business, government, NGOs and media has yet to recover, revealing growing levels of mistrust globally. However, positive regulatory steps, a renewed focus on client satisfaction and data security, and a clearly communicated social purpose have helped the financial services industry reestablish some of the trust lost during the financial crisis. Yet, only about half of the public view the industry favorably.
Resource Search
Download the full digital binder for offline use.Send to your preferred PDF reader such as: Microsoft Onenote, Evernote, Adobe Acrobat, Amazon Kindle, or Noteability.
How Clients, Employees and Pricing are Making an ImpactWe are entering a transformative period for the ultra-wealth business. It is driven by a tectonic shift of demographics that is leading to an enormous transfer of wealth, monetization of private businesses, and a new workforce that will define the future.
Successful families and individuals expect their financial advisors to address their complete financial picture, including protecting them from property and casualty risks. However, most financial advisors do not provide this support. This clear expectations gap is demonstrated in a survey of 200 successful families or individuals. Financial advisors who recognize the gap and take steps to educate themselves to help their clients safeguard their assets can bring meaningful value that can also strengthen and solidify their relationships.
Incentives that address the work environment, career development, and compensation are attractive, and they are being offered by a plurality of middle market companies to attract and retain a desired workforce in a tight labor market. But age can have a profound impact on the way incentives are viewed. Management will need to strike a balance between incentives they can afford to offer and those that potential employees value.
In a tight labor market, companies are offering a range of benefits and incentives to address the need for a qualified workforce comprised of Boomers, Gen Xers, and Millennials. But are companies striking a balance between the incentives they offer and those that potential employees value?
The frequency and scope of cyberattacks are growing rapidly, with breaches becoming a significant threat to a business’s reputation and sustainability. No industry or business size is immune to a cyberattack, and small and midsize businesses typically face more acute risks. With cyberthreats evolving and becoming more prevalent, what can your organization do to reduce the potential of suffering a cyberattack and hopefully minimize the cost of the incident?
Companies have been employing digital technology for years, but they are only now committing themselves to pursuing durable digital transformations. The shift signals a changed outlook from recent years, when digitization efforts tended to be more tactical than strategic. Companies invested in technological upgrades, remaking individual functions such as sales support and customer service. But a clear majority of companies now invest in digital transformation for long-term growth, not short-term improvements, according to a recent survey of finance executives.
Innovation doesn’t happen in a straight line. A wide diversity of perspectives and experiences is needed to spark the new connections so critical to innovation.
With the current volatility in the global economy and ongoing technological innovation and disruptions, gender diversity is more important than ever.