This presentation uses survey data and case studies to explore non-monetary incentives employed by single and multi-family offices including policies for paid time off and other benefits and perqs. Most single family offices are smaller organizations that employ 20 or fewer people. Their policies related to non-monetary incentives vary depending on the philosophy and preferences of their owners. Some offices have informal or unspoken agreements about time off and other benefits while others have formal policies that mirror those used in larger, corporate environments.
Client Experience and Expectations
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The Economics of Talent
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Compensation and benefits often represent more than 50% of expenses for multifamily offices and wealth advisor firms. In this presentation from the 2009 FOX Wealth Advisor Forum, you will learn the best ways that firms can source talent and structure short and long-term compensation to ensure staff continuity and firm profitability.
In this 2009 FOX Wealth Advisor Forum presentation, hear from an accomplished branding and marketing expert who will discuss insights from his quantitative analysis of high-net-worth and ultra-high-net-worth behaviors. Dr. Taylor will address the way that the economic downturn and market volatility are affecting the investment strategies of ultra-wealthy individuals, and the potential of a widespread “flight from risk.” Dr.
The Multifamily Office Solution
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In a more challenging investment environment, families are more frequently seeking to partner with investment advisors that manage the entire relationship, leading to a dramatic increase in demand for family office providers. Multifamily offices have emerged as an attractive structure because of their solutions-driven approach and capacity for shared resources.
Building Client Advocacy
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This IBM report argues that many client relationship managers do not actively sell their firm. IBM also contends that there is a tremendous opportunity for wealth management firms to strategically use client attitudinal information to target and improve high-impact service interactions. Firms that get it right can strengthen their ability to improve client loyalty, increase wallet share and refine business performance.
In our 1st Quarter 1991 newsletter, FOX interviewed the Laird Norton family office, which at that time had become a Private Trust Company and had been serving outside clients for several years. Now a firmly established Multifamily Office, Larid Norton discusses how their firm has evolved.
In a competitive global marketplace, employers across the United States spend countless resources attempting to set themselves apart and claim their share of available business opportunities. Against that backdrop, it is easy to understand why employers will do everything possible to protect the confidential information they have created and the goodwill they have built with their customers. Employees are a critical element in building that success, but they can also be well-positioned to undermine such efforts when a relationship turns sour or where they are courted by a competitor.
Are you maximizing protection when it comes to your online activity?
Recognize that a cyber attack will occur at some point during a business lifecycle. Whether it is through web attacks, email phishing, exploit kits, point of sale, keystroke logging, or ransomware, the bad actors have figured out how to defeat your latest defense against a cyber attack. They know what will make you click on the link that will give them the beachhead into your computer system.
Cloud-based applications, also known as Software as a Service (SaaS), offer significant benefits. They are highly affordable, require minimal IT involvement, have no hardware requirements, and offer great flexibility. Yet there can be significant risks to a firm if it does not review vendors carefully. Unfortunately, security controls vary significantly from one SaaS provider to the next. Knowing what to look for when selecting SaaS vendors and implementing sound security measures will help protect your firm against a data breach and the significant repercussions that come with it.