On the path back to growth, organizations are placing the customer experience (CX) at the top of their lists of digital priorities, beating out operational efficiencies by the slimmest of margins. As the balance of interactions between businesses and customers skews more digital and mobile in a post-COVID world, organizations will do well to invest in new capabilities that will improve the quality of those interactions.
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Professionals working in family offices are experiencing significant and increasing complexity, recognizing the need to evolve and remain up-to-date with their technology tools, software, and security to manage the high net worth assets. This is why an integrated technology platform based upon a single, unified database is the path to the family office of the future. The right technology will also bring three key factors to support and enhance family office services.
Eton Solutions discusses how to mitigae cyber secuirty breaches in family offices.
The tech industry was undergoing a period of introspection even before the COVID-19 pandemic began. While the crisis spotlighted the importance of the tech industry and existing technology, the future is still rooted in the core purpose of innovation with intent. The tech industry is poised for growth in 2021, and optimization is the path to realizing opportunity.
COVID-19 is exacerbating ongoing geopolitical and societal challenges, and the existential crisis of climate change looms large. In this 16th edition of the Global Risks Report, it highlights the implications of major risks, including the COVID-19 pandemic and an emerging risk landscape spanning from the digital divide to navigating global fractures to considering strategic investments to avoid catastrophic outcomes.
We hear a lot today about the cybersecurity risks we face but to protect our families, it’s crucial not to forget the importance of effectively managing personal and physical security. In this chapter, we explore a risk-based approach to the personal and physical dimensions of family security and offer actionable insights you can put into practice straight away.
Digital transformation is here with leading family offices, operating businesses, and advisor organizations embracing emerging technologies—including AI—to optimize their operations and prepare for the opportunities ahead. However, success hinges on more than outlining business needs and implementing technology requirements. With expert perspectives, structured frameworks, and adaptable tools, you'll be in a better strategic position to succeed while adapting to a new and evolving frontier.