The key to any successfully operated wealth management organization depends on having the right talent in the right role. This 2010 FOX Fall Forum session includes a discussion of findings from recent FOX research that focuses on critical talent issues, such as recruiting, compensation and team structure. In addition, a family office executive will present findings from her own employee satisfaction survey and discuss how the information has been helpful in identifying what motivates her employees.
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Even with the recently enacted financial industry reform legislation, prudent investors should evaluate whether their advisors are truly acting in their best interest by examining nine areas in which a conflict of interest could exist.
When a family needs to add to their domestic staff, they often call upon their family office for assistance in overseeing the process. This paper from Mahler Private Staffing provides an overview of the steps involved in hiring domestic staff, as well as questions to ask when assessing search firms.
Marketing and differentiating within the multi-family office market is an operational challenge for firms of every size and origin. This 2010 FOX Wealth Advisor Forum presentation takes a look at the latest FOX research of the MFO market and outlines not only the different marketing strategies firms employ but also how firms measure the effectiveness of those strategies and how this relationship-centric business requires a different take on traditional marketing methods.
To be competitive, advisors need to determine and consistently demonstrate what makes them unique and relevant to ultra-wealthy clients. This workbook from Natixis Global Associates helps advisors define what they stand for, understand how they are perceived, determine the priorities and needs of clients, create a personal brand message, develop and implement a brand-building plan, and measure the results.
In the latest issue of Private Banking Newsletter, Baker & McKenzie examines the case of Centre Trustees (CI) Ltd & Another v Van Rooyen & Others, in which the Royal Court of Jersey endorsed the removal of the protector who had put himself in a position where his own interests were in serious conflict with the interests of the trust beneficiaries.
While it is always a good practice to be prepared for possible future transitions, the current economic climate makes succession planning imperative. A well designed succession plan will help protect client relationships, ensure business continuity, promote economies of scale and provide procedures for dealing with the eventual retirement of advisory firm founders.
While it is critical to reward good performance by general partners, risks and returns should be equitably shared. Non-marketable alternative asset investors should hold frank discussions with general partners about fee arrangements, fund sizes and other activities that may dilute a proper alignment of incentives.
The crisis of confidence in private banking has some obvious causes. It also has one not so obvious remedy: change the ownership structure. This remedy, however, requires a high level of involvement in all aspects of the business. For those families willing to make the commitment, Mutual Private Bank says, the only confidence that matters may be in their own choices.
This PriceWaterhouseCoopers study of global private banking and wealth management provides insight into the themes and trends affecting the world of wealth management as well as practical suggestions for actions wealth managers should be taking. The study is conveniently divided into six sections covering performance, client service, products and services, talent, operations and technology, and risk management.